Тема: ZoomSupport Rivne
ZoomSupport is looking for computer persons!
SUCCESSFUL CANDIDATES SHOULD HAVE THE FOLLOWING REQUIRED COMPETENCIES / SKILLS:
B2-C1-C2 English level
Experience in communicating with native speakers
Proficient PC/MAC and Internet user
excellent communication and presentation skills
Ability to learn and adapt fast
A driven and motivated attitude
Sales understanding and persuasion skills
StrongCustomer focus and service orientation
Stress tolerance and decision-making
Main responsibilities:
Provide technical support and world-class customer service via phone;
Attracts potential customers by answering product and service questions;
Offer company’s service and persuade potential customers to purchase it
Handle and resolve customer complaints;
Identify and assess customers' needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Follow communication procedures, guidelines and policies
THE IDEAL CANDIDATE SHOULD BE A HARD-WORKING PERSON ABLE TO MEET THE REQUIREMENTS AND FAST-DEVELOPING PACE WITH POSITIVE ATTITUDE AND STRONG TEAM-PLAYING SKILLS.
Conditions of work:
Shift schedule:
Morning 07:00 — 14:00
Day 14:00 — 21:00
Night 21:00 — 07:00
We offer:
Competitive Salary + Possibility to get bonuses for quality of your work
Free tuition
Possibility of promotions
Paid Trial Period
Comfortable office location
Participation in corporate events and more
Please ask your questions or send your CV at job@zoomsupport.rv.ua